Personal data guidance
Data protection
Identify the organization linked to your account and describe what you need to clarify about the information used by the platform.
Identify your organization
Tell us which organization or location provided your account. This helps direct your question to the people responsible for your access.
Describe your question
Explain whether your question concerns registration, training, a certificate, or support. Share only the information needed and never send your password.
Contact the responsible team
Contact your organization’s coordinator for guidance on data processing. For platform questions, get in touch with the I-Capy Care team.
Following your request
Use the contact channel to explain your question and keep the reference. Those responsible will need to confirm your identity and context before assessing any data or access change.